Printer-friendly version

Browse the glossary using this index

Special | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL

H

Question:

How can I change my preferences?

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:

Preferences are the ways you inform the platform of how you would like it to interact with you. For instance how and when you receive notifications etc.

You can update these preferences here.

Question:

How can I edit my Profile?

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:

To update your profile, click on your user icon at the top right where your profile picture is. Select "profile" from the menu. Under "user details" you should see an option to "edit profile".


Question:

How can I request my data?

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:
Your data and its protection is very important to us at APOAonline if you would like to request a record of all your data we have stored you can do so by clicking here.

I

Question:

I want to re-watch a tour.

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:

If you want to re-watch a tour, navigate to the page where the tour you wish to re-watch was located. Open the user menu, top right next to your profile image. And at the bottom of the menu it will say "rest tour on this page". If the tour does not immediately begin, refresh the page.

Question:

I'm being told I need a subscription what does this mean?

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:
Your access to APOAonline is very limited without an active subscription. To get the most out of the platform you will need to be subscribed to either the APOA itself or one of its sub sections. You can view all our subscription options by clicking here.
Question:

It says I'm not approved for my membership category what does this mean?

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:
This means we don't currently have a record of your membership based on the category you selected. If you were a pre-existing member before you signed up to APOAonline then your membership category should have been carried across if you are still getting these messages then fill in the form here. If you were not a member of APOA before joining APOAonline then you will have to first subscribe to the APOA Subscription, which will grant you membership.

W

Question:

What are membership categories?

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:

A membership category indicates what kind of APOA membership you have. For instance those with a lifetime subscription are considered Life Fellows. Those who are members through their national federation are Federation fellows. 

Question:

What is a Subscription?

(Last edited: Thursday, 21 September 2023, 10:02 PM)
Answer:

Subscriptions are what entitles you to the benefits of membership. These benefits are numerous and specific to each subscription and can be found by clicking on a subscription. But in general they grant access to restricted content, give access to discounted rates and allow sign up to exclusive events. 

Subscriptions are typically either for a year or for life but can have different lengths. They also typically charge a fee, although some subscriptions are granted through other means, such as membership to a national Federation. You can learn more about subscriptions and view all your subscription options by clicking here.